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CLIENT SUPPORT CENTER

Goto Trouble Ticket
Trouble Ticket
Logging problems through the Trouble Ticket allows us to work quickly and efficiently to resolve your problem. It is one of the best way to reach our technicians.		 Goto Issue Tracking
Issue Tracking
The eSolutions which are under development with us are being tracked and discussed here with respective clients.
Goto Knowledgebase
Knowledge base
This section allows you to read through our extensive list of well written articles. It works as a "Help Yourself" with instant solutions to common problems.		 Goto Billing Account
Billing Account
The Billing detail of your purchases can be reviewed and printed from this section.
Goto Service Feedback
Service Feedback
Your feedback is important to us. It helps us to measure the quality of our services and improve services in more customer friendly manner.		 Instant Communication
Instant Communication
It facilitates to access information instantly and helps to resolve your search quickly.

Announcements
Please be advised that our Domain Management System (OrderBox) will be undergoing downtime, as per the schedule mentioned below -

Maintenance Window

Date: Monday, 21 May 2007
Maintenance Start Time: 07:30 AM GMT / 1:00 PM IST
Estimated Maintenance duration: 2 hours
Affected Services: Registration, Renewal, Transfer, Modification, Whois lookup for domain names as well as other Additional Services

During this downtime, you and your Customers/Sub-Resellers will not be able to login to your Control Panel or make any modifications to your Domain names. However, this downtime shall have no impact on the working of your domain names or the additional services purchased for the domain names.

We sincerely regret the inconvenience caused by this outage. Feel free to get in touch with us, in case you have any queries/doubts.
May 13, 2007



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