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Domain Services:
  • What is the process for Transferring a .COM / .NET / .ORG Domain Name from Another Registrar to AWS?
  • How many characters can there be in a domain name?
  • Does it support special characters?
  • What is a domain name?
  • If we buy a domain name from AWS, then who will be listed as the domain owner?
  • How can I determine if the domain name I want is available?
  • I would like to register a domain. Who do I put as the admin contact?
  • What is TLD?
  • What TLD I can register with AWS?
  • Can I transfer domains with different extensions other then .org, .net and .com?
  • Can I delete a domain if I made a mistake?
  • How long does it take to get my domain activated?
  • I just registered a domain with AWS but when I do a look up in any whois, the domain still shows up as available. Why is that?
  • What is a Name Server?
  • Why would I want my own name server?
  • When should I renew my domain name? Will I be notified?
  • What does 'Auto Renew' mean? (Only for credit card and PayPal account holders)
  • What does it mean to 'LOCK' my domain?
  • I just registered my domain name, how do I connect it to my web site?
  • I lost my password and I just noticed that the email address (s) on my registration form is (are) no longer valid. What should I do?
  • What is Redemption Period?
  • What is the process for Transferring a .COM / .NET / .ORG Domain Name from Another Registrar to AWS?
    If your domain is not less than 60 days old and you do not have any pending payments or activity with your existing registrar then you would be able to transfer your domain to us. The step-by-step process is listed at http://domain.access-web-solutions.com/kb/servlet/KBServlet/cat67.html
    How many characters can there be in a domain name?
    Not more than 63* characters, excluding .COM, .NET and .ORG
    Does it support special characters?
    It can be a mix or only letters, numbers, or hyphen ("-") and it cannot begin or end with a hyphen.
    What is a domain name?
    Your domain name is your virtual Internet address, or URL (Universal Resource Locator). For example www.access-web-solutions.com is our domain name. It is the name people use to reach us on the web.
    If we buy a domain name from AWS, then who will be listed as the domain owner?
    When you purchase a domain name through us it is owned by you. Through your domain management control panel you will be able to alter all of the contact information (Registrant, Admin, Billing or Technical) as well as any of the name server information. You have 24 hours access to this information without additional fees. You have total control.
    How can I determine if the domain name I want is available?
    Simply enter your desired domain name in the search box on our domain section's home page.
    I would like to register a domain. Who do I put as the admin contact?
    When you complete the registration form it is a good idea to keep in mind that you want the register to contact for renewal notices etc. The admin contact is the contact that will receive the renewal notices and who will have authority to make changes to the registration form.
    What is TLD?
    It is called Top Level Domain. (e.g. .com, .net, .org, .us, etc.).
    What TLD I can register with AWS?
    We offer .com, .net, .org, .us
    You can reserve your domain name with one of these TLD from http://domain.access-web-solutions.com
    Can I transfer domains with different extensions other then .org, .net and .com?
    You can transfer domains with the following extensions to us: .Com / .Net / .Org / .US
    Can I delete a domain if I made a mistake?
    You have 48 hours to remove a newly registered domain. The entire amount (minus 2 USD which would be charged as service fee) will be refunded back to you. If you delete a domain after that, no refund can be issued.
    How long does it take to get my domain activated?
    When you register a new domain or make changes to old domain, the registrar requires time to update the records, as do the various ISP's. Although, our server updates it instantly but updations on other ISP's will take time between 48-72 hours to complete. This is standard time taken in such cases because of the number of networks involved. When planning web sites or configuring a domain with email please take into consideration these time factors.
    I just registered a domain with AWS but when I do a look up in any whois, the domain still shows up as available. Why is that?
    When you register with us the domain is registered immediately. Whois is a global registry system and it takes up to 72 hours to update. You will have to allow time for the domain to show up as registered by you in any whois record.
    What is a Name Server?
    Name Servers have a similar function as a phone book. Name servers act as a directory that matches domains to their IP addresses. These directories direct traffic to the correct website. If you do not have name server information on your registration form then a person browsing the internet will never find your website. An entry for an individual domain on a name server is referred to as a zone file. e.g. "ns1.access-web-solutions.com" and "ns2.access-web-solutions.com".
    Why would I want my own name server?
    Your own name server provides you with the ability to manage the entire DNS record. Using the DNS control panel you can add sub domains, and point them to different IP's. Custom Name servers also provide resellers with a more sophisticated looking business.

    For example if someone were to look up a domain name hosted by a reseller, the whois record it would show ns1.resellersbusinessname.com
    When should I renew my domain name? Will I be notified?
    Expiration notices/renewal reminders will be sent to the admin contact via email. You can renew at any time prior to the expiration date. When you renew your domain the time is added to the already existing expiration date ensuring that you will not lose any time.
    What does 'Auto Renew' mean? (Only for credit card and PayPal account holders)
    This option enables your domain to be renewed automatically when it expires. For the renewal to be processed, your PayPal a/c must have valid credit card information.
    What does it mean to 'LOCK' my domain?
    To put a lock on your domain means that the domain registration cannot be transferred. It also means that any request to alter the domain's name servers, contact information, and ownership will not be executed.
    I just registered my domain name, how do I connect it to my web site?
    For your registered domain name to connect to your web site you will need to enter the name server information of your hosting company. You can make these modifications through manage your domain control panel.
    I lost my password and I just noticed that the email address (s) on my registration form is (are) no longer valid. What should I do?
    For security reasons, we can only send the password to the request email address on file. If the contact email address is no longer valid, the listed domain owner must send us a signed fax on company letterhead, requesting for new password. In the fax be sure to include a copy of your government issued photo ID (Drivers License, Passport etc), the domain name and the new admin contact email address. Please fax it to +91-11-2250-8416 At: Access Web Solutions. We should be able to read the signature on the photocopied card and the fax itself should also be signed and the contents legible.
    What is Redemption Period?
    When a domain remains expired for 30 days, this domain is in redemption period. This means that after the expired for 30 days the register puts a lock on the domain and the fee to renew is much higher. This policy is across all registrars. You can find more details at http://domain.access-web-solutions.com/kb/servlet/KBServlet/faq392.html

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